Desired Traits:

  • Ability to earn the team’s respect and lead by example
  • Ability to partner and build relationships across the organization to collaboratively achieve goals
  • Ability to facilitate and support discuss and conflict resolution at the team level, as well as with key Stakeholders and Subject Matter Experts
  • Ability to communicate effectively and concisely with team members, program team members, and Stakeholders
  • Ability to conceptualize process to paper
  • Proactive, with the ability to adjust or flex approach based on the situation at hand
  • Passionate about continually learning new tools and techniques to support the team and encourages others to do so as well
  • Exhibits a positive approach with a self-motivated disposition in tackling initiatives

 

 

Key Responsibilities:

  • Elicit needed business cases with project team and project owners, defining business outcomes, including key performance indicators, and linking to strategic solutions.
  • Review, analyze, and evaluate Operational Business Processes and contextualize where opportunities can be realized.
  • Work with business partners within one or more business functions to align operational and technology solutions with business strategies.
  • Work on continuous improvement of processes and technology by using operational process mapping to eliminate waste and deliver end-to-end value.
  • Leads the creation and maintenance of Information Technology (IT) business solution architecture models to support end to end business and technology documentation.
  • Collaborate with internal Business and Technology Product Owners to shape scope of needed change for implementation requirements.
  • Partners with Business Modeling Architecture team, Business Product Owners, Technical Product Owners, and Enterprise Architecture teams to support Cigna and Express Scripts initiatives
  • Support Line of Business Lead in prioritization and forecasting of roadmap and architecture schedules based on team velocity and Stakeholder requests
  • Develop end-to-end architecture models, utilizing the DoDAF framework and BPMN methodology
  • Actively participate in architecture reviews (peer and team reviews) to provide constructive criticism and elicit optimal quality and accuracy of architecture deliverables

 

Required Experience / Qualifications:

  • 3+ years of experience in IT
  • Bachelor’s degree in related field or 5+ years relevant experience without Bachelor’s Degree
  • Competency in Visio and other Microsoft applications including Word, Excel, and Outlook
  • Excellent listening and documentation skills
  • Fundamental analytical and conceptual thinking skills
  • Ability to adapt in a dynamic work environment and make independent decisions
  • Ability to work collaboratively across project teams
  • Adaptability and willingness to learn new tools and applications
  • Ability to learn new technology and technical products to increase technical skills and expertise

 

Desired Experience / Qualifications:

  • Bachelor’s degree in related field with 5 years of experience or Master’s degree in related field with 3 year of experience or 11 years relevant experience without Bachelor’s Degree
  • Understanding of Business Process Modeling, BPMN, (experience a plus)
  • Experience working with architecture frameworks – DoDAF, TOGAF, Zachman
  • Experience creating detailed reports
  • High-Level Technology knowledge/comprehension a plus
  • Excellent planning, organizational, and time management skills
  • Business process mapping experience in MS Visio
  • Business process management and/or Process performance management
  • Healthcare/Pharmacy Benefit Management (PBM) experience
  • Certification in business/solution/enterprise architecture or BPMN 2.0